人工操作流程（伪代码）
def manual_invoice_check():
     1. 人工登录财务系统
     2. 手动下载当日报表
     3. 逐行对比发票号和金额
     4. 发现差异时标记并通知相关人员
     5. 手动更新系统状态
    return "耗时约2小时/天，易出错"

 员工AI助手核心流程模拟（简化版）
import json
from typing import Dict, List

class EmployeeAIAssistant:
    """员工AI助手核心类"""
    
    def __init__(self, knowledge_base: Dict):
        self.knowledge_base = knowledge_base   知识库
        self.memory = []   记忆存储
        self.tools = {
            "reset_password": self._reset_password,
            "check_system_status": self._check_system_status,
            "query_knowledge_base": self._query_knowledge_base
        }
    
     1. 感知与理解：解析用户意图
    def understand_intent(self, user_input: str) -> Dict:
        """理解用户意图（模拟NLU）"""
        if "密码" in user_input and ("忘记" in user_input or "重置" in user_input):
            return {"action": "reset_password", "confidence": 0.95}
        elif "系统" in user_input and ("慢" in user_input or "异常" in user_input):
            return {"action": "check_system_status", "confidence": 0.88}
        else:
            return {"action": "query_knowledge_base", "confidence": 0.75}
    
     2. 规划与拆解：将任务拆解为可执行步骤
    def plan_task(self, intent: Dict) -> List[str]:
        """任务规划：拆解执行步骤"""
        action_map = {
            "reset_password": ["验证用户身份", "调用IAM接口重置密码", "通知用户新密码"],
            "check_system_status": ["检查CPU/内存使用率", "分析日志异常", "生成诊断报告"],
            "query_knowledge_base": ["解析查询关键词", "检索知识库", "格式化返回结果"]
        }
        return action_map.get(intent["action"], ["查询帮助文档"])
    
     3. 工具调用与执行
    def _reset_password(self, user_id: str) -> str:
        """工具函数：重置密码"""
         实际场景中此处调用企业IAM系统API
        return f"用户 {user_id} 的密码已重置，新密码已通过安全通道发送"
    
    def _check_system_status(self) -> Dict:
        """工具函数：检查系统状态"""
         实际场景中此处调用监控系统API
        return {"cpu": "45%", "memory": "62%", "status": "normal"}
    
    def _query_knowledge_base(self, query: str) -> str:
        """工具函数：检索知识库（RAG）"""
         实际场景中此处进行向量检索
        return f"关于'{query}'的解答：请参考内部文档KB-2026-001"
    
     4. 执行主流程（感知→规划→执行→记忆）
    def execute(self, user_input: str, context: Dict) -> Dict:
        """AI助手主执行流程"""
         Step 1: 感知/理解
        intent = self.understand_intent(user_input)
        
         Step 2: 规划
        steps = self.plan_task(intent)
        
         Step 3: 执行
        action = intent["action"]
        tool_func = self.tools.get(action)
        if tool_func:
            result = tool_func(context.get("user_id", "unknown"))
        else:
            result = "抱歉，我暂时无法处理该请求"
        
         Step 4: 记忆存储
        self.memory.append({
            "input": user_input,
            "action": action,
            "result": result
        })
        
        return {"action": action, "steps": steps, "result": result}

 使用示例
assistant = EmployeeAIAssistant(knowledge_base={})
response = assistant.execute("我忘记密码了，需要重置", {"user_id": "zhang.san"})
print(f"执行动作: {response['action']}")
print(f"执行步骤: {response['steps']}")
print(f"执行结果: {response['result']}")